Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Extended service agreement | parts and labour (for desktops) | 2 years (4th/5th year) | on-site | 10x5 | for Pro 24 All-in-One Plus QB24250, Micro Plus QBM1250, Slim Plus QBS1250, Tower Plus QBT1250
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 5Y Basic Onsite - extended service agreement - 2 years - 4th/5th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Pro 24 All-in-One Plus QB24250, Micro Plus QBM1250, Slim Plus QBS1250, Tower Plus QBT1250 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: business hours / Monday-Friday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell Pro 24 All-in-One Plus QB24250, Micro Plus QBM1250, Slim Plus QBS1250, Tower Plus QBT1250 |
|---|
Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: PDH_3OS5OS
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13/07/2026 03:56:44