Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 10x5 | response time: NBD | for Pro 24, Micro QCM1255, Slim QCS1250, Slim QCS1255, Tower QCT1250, Tower QCT1255
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£145.97
inc VAT
£121.64 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Pro 24 All-in-One QC24250, 24 All-in-One QC24251, Micro QCM1250, Micro QCM1255, Slim QCS1250, Slim QCS1255, Tower QCT1250, Tower QCT1255 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Pro 24 All-in-One QC24250, 24 All-in-One QC24251, Micro QCM1250, Micro QCM1255, Slim QCS1250, Slim QCS1255, Tower QCT1250, Tower QCT1255 |
|---|
Key selling points
- Priority access to ProSupport engineers 24x7, priority parts dispatch and collaborative third party assistance to quickly resolve hardware and software issues
- Designated Technology Service Manager, an advocate for issue resolution and monthly reporting
- Predictive analysis for issue prevention and optimization enabled by SupportAssist and Secure Remote Services (ESRS)
- Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist and Secure Remote Services (ESRS)
References
MPN: PDL_3OS5PSP
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