NETGEAR ProSupport OnCall 24x7 Category 1
Technical support | phone consulting | 1 year | 24x7 | for ReadyNAS 102; 104
£66.41
inc VAT
£55.34 ex
VAT
This item is out of stock
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Platinum + Solutions Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | NETGEAR ProSupport OnCall 24x7 Category 1 - technical support - 1 year |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D; 104 RN10400, RN10421D, RN10441D, RN10442D |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - replacement - 1 year - response time: next business day Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - remote administration - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - e-mail notification - 1 year |
|---|
Compatibility Information
| Designed For | NETGEAR ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D NETGEAR ReadyNAS 104 RN10400, RN10421D, RN10441D, RN10442D |
|---|
Product features
Comprehensive technical support
NETGEAR ProSupport OnCall 24x7 offers a full range of technical assistance, giving users peace of mind with 24/7 availability through phone consulting.Efficient service delivery
With next business day response time, users can expect prompt resolutions to their technical issues, keeping their operations running smoothly.Versatile service options
The service includes phone consulting, remote administration, and email notifications, ensuring that users stay informed and assisted.Extended coverage
This extended service agreement encompasses updates on new releases, allowing users to benefit from improvements and features.Reliable replacement service
In the event of a malfunction, the inclusion of replacement options ensures that users can quickly get back up and running without significant delays.Key selling points
- 24/7 access to technical support
- Includes phone consulting for immediate assistance
- Service includes remote administration and email notifications
- Next business day response time ensures timely help
- Offers replacement options for continuous service
References
MPN: PMB0311-10000S
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