NETGEAR ProSupport OnCall 24x7 Category 2
Technical support | phone consulting | 5 years | 24x7
RRP: £427.49 inc VAT
£361.04
inc VAT
£300.87 ex
VAT
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15%
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Platinum + Solutions Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | NETGEAR ProSupport OnCall 24x7 Category 2 - technical support - 5 years |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - replacement - 5 years - response time: next business day Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote administration - 5 years - availability: 24 hours a day / Monday-Sunday New releases update - e-mail notification |
|---|
Product features
Comprehensive support options
The service includes advanced features like phone consulting, email notifications, and replacement options, allowing for a broad range of support tailored to your specific needs.Flexible availability
Technical support is available 24 hours a day, 7 days a week, ensuring that help is accessible whenever it is needed.Responsive service
Next business day response time is a key feature, ensuring that your technical issues are addressed promptly and efficiently.Updates for new releases
Staying current with software and system updates is essential, and this service includes updates for new releases to help keep systems optimized.Remote management capabilities
Features like remote administration enable proactive monitoring and management of your networking environment, enhancing overall operational efficiency.Key selling points
- 24/7 technical support for uninterrupted service
- Phone consulting included for direct assistance
- Next business day response time for urgent needs
- Replacement service to minimize downtime
- Remote administration for efficient problem resolution
References
MPN: PMB0352-10000S
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