All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£2.90Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
NETGEAR ProSupport OnCall 24x7 Category S1 - technical support - 5 years
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
General
Service Included
Phone consulting
Full Contract Period
5 years
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
Details
Service & Support
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - e-mail notification - 5 years
Product features
Round-the-clock support
With service availability 24 hours a day, 7 days a week, NETGEAR ProSupport OnCall 24x7 Category S1 ensures that assistance is always just a phone call away. Whether it's a complicated network device issue or a simple query, expert technical support is available anytime, ensuring minimal downtime and maximum productivity for your business operations.
Comprehensive technical assistance
NETGEAR ProSupport offers a wide range of support services, including phone consulting, email consulting, and remote diagnosis. This support package is designed to address all aspects of technical troubleshooting and problem resolution, making it an essential resource for managing complicated network devices.
Continuous updates
Stay informed with email notifications about new software updates. NETGEAR ProSupport ensures that your network devices are always up to date with the software, providing enhanced security and performance improvements.
Key selling points
24/7 technical support for complicated network devices
Includes phone and email consulting, remote diagnosis
Service available Monday-Sunday, ensuring constant access to support
Email notifications for software updates keep your system current
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
