Dell Upgrade from 2Y Collect & Return to 4Y Premium Support
Extended service agreement | parts and labour | 4 years | on-site | 9x5 | response time: 1-2 business days | for G3 15 3500; G5 15 5500, 15 5590, SE 5505; G7 15 7500, 17 7700
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 4Y Premium Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | G3 15 3500; G5 15 5500, 15 5590, SE 5505; G7 15 7500, 17 7700 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell G3 15 3500 Dell G5 15 5500, 15 5590, SE 5505 Dell G7 15 7500, 17 7700 |
|---|
Key selling points
- 24x7 access to real experts - Around‑the‑clock phone and online support from Dell technicians for both hardware and common software issues-so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common "how‑do‑I" tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
References
MPN: PN3LGS_2CR4PR
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13/10/2026 20:25:22