Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
Extended service agreement | parts and labour | 2 years (2nd/3rd year) | on-site | business hours / 5 days a week | response time: NBD | for G3; Inspiron 14 54XX, 15 55XX, 16 5620, 53XX, 54XX, 54XX 2-in-1, 55XX, 5770
Main Specification
| Product Description | Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 2 years - 2nd/3rd year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Designed For | G3 3779; Inspiron 14 5400 2-in-1, 14 5410, 14 5410 2-in-1, 15 5510, 15 5584, 16 5620, 5370, 5391, 5400 2-in-1, 5401, 5402, 5405, 5406 2-in-1, 5410 2-in-1, 5501, 5502, 5505, 5515, 5590, 5593, 5770 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 2nd and 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell G3 3779 Dell Inspiron 14 5400 2-in-1, 14 5410, 14 5410 2-in-1, 15 5510, 15 5584, 16 5620, 5370, 5391, 5400 2-in-1, 5401, 5402, 5405, 5406 2-in-1, 5410 2-in-1, 5501, 5502, 5505, 5515, 5590, 5593, 5770 |
|---|
Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: PN5L5_1OS3OS
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13/10/2026 21:08:04