Dell Upgrade from 2Y Collect & Return to 4Y Premium Support
Extended service agreement | parts and labour | 4 years | on-site | 9x5 | response time: 1-2 business days | for G3; Inspiron 14 5400, 15 5584, 53XX, 54XX, 54XX 2-in-1, 55XX, 5770
Main Specification
| Product Description | Dell Upgrade from 2Y Collect & Return to 4Y Premium Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | G3 3779; Inspiron 14 5400 2-in-1, 15 5584, 5370, 5391, 5400 2-in-1, 5401, 5402, 5405, 5406 2-in-1, 5501, 5502, 5505, 5590, 5593, 5770 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell G3 3779 Dell Inspiron 14 5400 2-in-1, 15 5584, 5370, 5391, 5400 2-in-1, 5401, 5402, 5405, 5406 2-in-1, 5501, 5502, 5505, 5590, 5593, 5770 |
|---|
Key selling points
- 24x7 Priority access to hardware and software support
- Onsite support after remote diagnosis
- International support – help that travels with you
- Automatic alerts for hardware and software issues with SupportAssist
References
MPN: PN5L5_2CR4PR
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04/06/2026 03:40:54