Dell Upgrade from 1Y Collect & Return to 3Y Premium Support
Extended service agreement | parts and labour | 3 years | on-site | 9x5 | response time: 1-2 business days | for Inspiron 13 7300 2-in-1, 7306 2-in-1, 7386 2-in-1, 7391 2-in-1, 7501, 7580, 7586 2-in-1, 7590, 7591 2 in 1, 7786 2-in-1, 7791 2-in-1
Main Specification
| Product Description | Dell Upgrade from 1Y Collect & Return to 3Y Premium Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | Inspiron 13 7300 2-in-1, 7306 2-in-1, 7386 2-in-1, 7391 2-in-1, 7501, 7580, 7586 2-in-1, 7590, 7591 2 in 1, 7786 2-in-1, 7791 2-in-1 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1-2 business days |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell Inspiron 13 7300 2-in-1, 7306 2-in-1, 7386 2-in-1, 7391 2-in-1, 7501, 7580, 7586 2-in-1, 7590, 7591 2 in 1, 7786 2-in-1, 7791 2-in-1 |
|---|
Product features
Comprehensive support
The extended service agreement covers essential services such as parts, labor, and on-site support, ensuring your device remains operational with minimal downtime.Convenient communication
Receive support through various channels including phone consulting, email consulting, and access to a web knowledge base, making troubleshooting and inquiries straightforward.Accessible assistance
On-site service availability ensures that technical support is just a call away, allowing for quick resolutions to issues without the need to transport the device.Weekdays service availability
Support is available Monday to Friday, ensuring that assistance can be obtained during the standard workweek when it's needed.Remote diagnosis capabilities
Utilize web support and remote diagnosis to identify issues without the need for immediate on-site visits, streamlining the support process.Key selling points
- 24x7 access to real experts - Around‑the‑clock phone and online support from Dell technicians for both hardware and common software issues-so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common "how‑do‑I" tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
References
MPN: PN7L7_1CR3PR
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13/10/2026 22:40:42