Dell Upgrade from 1Y Collect & Return to 4Y Premium Support

Extended service agreement | parts and labour | 4 years | on-site | 9x5 | response time: 1-2 business days | for G3 15 3500; G5 15 5500, 15 5590, 5505; G7 15 7500, 17 7700; Inspiron 14 5400 2-in-1, 15 5584, 5391, 5400 2-in-1, 5401, 5405, 5501, 5505, 5590, 5593

MPN PNLGS_1CR4PR
Manufacturer DELL
QuickCode 1498810
Qty immediately available 30
Total stock 1000
£351.89 inc VAT
£293.24 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 1Y Collect & Return to 4Y Premium Support - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time 1-2 business days
Service Availability 9 hours a day / 5 days a week
Designed For G3 15 3500; G5 15 5500, 15 5590, SE 5505; G7 15 7500, 17 7700; Inspiron 14 5400 2-in-1, 15 5584, 5391, 5400 2-in-1, 5401, 5405, 5501, 5505, 5590, 5593

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time 1-2 business days
Service Availability 9 hours a day / 5 days a week

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: 1-2 business days - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 4 Years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Dell G3 15 3500 Dell G5 15 5500, 15 5590, SE 5505 Dell G7 15 7500, 17 7700 Dell Inspiron 14 5400 2-in-1, 15 5584, 5391, 5400 2-in-1, 5401, 5405, 5501, 5505, 5590, 5593
Product features

Comprehensive Support

This service agreement includes full support for both parts and labor, ensuring that any necessary repairs or replacements are handled promptly and efficiently.

Extensive Assistance Options

Benefit from multiple consulting avenues, including phone and email support, allowing for quick and effective resolution of issues.

Remote Diagnosis Capabilities

Utilize remote diagnosis to identify and troubleshoot problems without the need for physical inspection, saving time and providing timely resolutions.

Easy Access to Resources

Gain access to a web knowledge base, providing valuable information and self-help tools to assist in addressing common concerns.

Reliable Service Availability

Service is available Monday through Friday, ensuring consistent support during the workweek for all your service needs.
Key selling points
  • 24x7 Priority access to hardware and software support
  • Onsite support after remote diagnosis
  • International support – help that travels with you
  • Automatic alerts for hardware and software issues with SupportAssist
References

MPN: PNLGS_1CR4PR

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