Dell Upgrade from 1Y Next Business Day to 5Y ProSupport for ISG
Extended service agreement | parts and labour (for servers) | 5 years | on-site | response time: NBD | NPOS
RRP: £197.51 inc VAT
£182.36
inc VAT
£151.97 ex
VAT
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7%
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We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 1Y Next Business Day to 5Y ProSupport for ISG - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Comprehensive support
With a full 5-year contract period, this upgrade ensures that your servers are covered with on-site service, including parts and labor, ensuring minimal downtime and productivity for your business operations.Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This technical support ensures that help is always available when you need it, regardless of the time or day.Next business day response
Experience peace of mind knowing that any issues with your servers will be addressed on-site by the next business day. This prompt response time is crucial for maintaining the continuity of your business operations.Key selling points
- 24/7 Immediate Technical Support Availability and Response Objective
- Predictive hardware anomaly detection
- CloudIQ health and cybersecurity monitoring & analytics and more
References
MPN: PR250_1OS5PS
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