Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day
Extended service agreement | parts and labour (for servers) | 2 years (4th/5th year) | on-site | business hours / 5 days a week | response time: NBD | for PowerEdge R250
Main Specification
| Product Description | Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - extended service agreement - 2 years - 4th/5th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Servers |
| Designed For | PowerEdge R250 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 2 years - availability: business hours / Monday-Friday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 2 years - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell PowerEdge R250 |
|---|
Key selling points
- Onsite support after remote diagnosis.
- Next local business day model for technician arrival (again subject to local business hours and parts/technician availability), local business hours,M-F, not 24x7 onsite.
References
MPN: PR250_3OS5OS
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04/06/2026 04:02:33