Dell Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG
Extended service agreement | parts and labour (for servers) | 2 years (4th/5th year) | on-site | response time: NBD
£454.74
inc VAT
£378.95 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG - extended service agreement - 2 years - 4th/5th year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Servers |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday |
|---|
Product features
Extended support
Upgrade your Dell system service from 3Y ProSupport to 5Y ProSupport for ISG, ensuring an additional 2 years of comprehensive on-site service and support. This extension covers parts and labor for the 4th and 5th year, providing peace of mind and minimizing downtime.Rapid response
Benefit from a next business day response time, ensuring any issues are addressed swiftly and efficiently. Service is available 10 hours a day, 5 days a week, with on-site support to resolve any problems directly.Around-the-clock assistance
Gain access to 24/7 technical support, including phone consulting, web support, web knowledge base access, remote diagnosis, and e-mail consulting. This assistance ensures help is always available when you need it, regardless of the time or day.Comprehensive coverage
The upgrade includes a wide range of technical support services to cater to all your needs, from remote diagnosis to e-mail consulting, ensuring you have the support you need to keep your systems running smoothly.Key selling points
- 24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
- Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
- Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
- Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
- Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
References
MPN: PR450_3PS5PS
What our Customers think about us!
Page generated at:
04/06/2026 09:40:35