Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical

Extended service agreement | parts and labour (for servers) | 3 years | on-site | 24x7 | response time: 4 h | NPOS | for PowerEdge R550

MPN PR550_3OS3P4H
Manufacturer DELL
QuickCode 1520838
Qty immediately available 30
Total stock 9876
£1,517.32 inc VAT
£1,264.43 ex VAT
Quantity in Cart:

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All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus 4H Mission Critical - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Pricing Type Near-Point-Of-Sale (NPOS)
Class of Equipment Servers
Designed For PowerEdge R550

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours (for critical issues)
Service Availability 24 hours a day / 7 days a week
Pricing Type Near-Point-Of-Sale (NPOS)
Class of Equipment Servers

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Dell PowerEdge R550
Key selling points
  • 24x7 Access to ProSupport Plus engineers for faster issue resolution
  • Service Account Manager
  • Priority access to specialized support experts
  • Proactive System Maintenance
  • Enhanced Mission Critical support
  • Limited 3rd party software support
  • NOTE: Many features of ProSupport Plus for Infrastructure require connectivity to Dell via secure connect gateway technology
References

MPN: PR550_3OS3P4H

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