Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG
Extended service agreement | parts and labour (for servers) | 3 years | on-site | response time: NBD | NPOS | for PowerEdge R750xs
Main Specification
| Product Description | Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
| Designed For | PowerEdge R750xs |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell PowerEdge R750xs |
|---|
Product features
Enhanced support
Upgrade your service experience with the Dell Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG, offering comprehensive on-site service availability 10 hours a day, 5 days a week. This extended service agreement ensures that both parts and labor are covered, providing peace of mind and minimizing downtime.Around-the-clock assistance
Benefit from 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock technical support is designed to address your needs any day, any time, ensuring that help is always just a call or click away.Rapid response
With a commitment to next business day on-site response, this upgrade ensures that any issues will be addressed swiftly, reducing the impact on your operations and maintaining productivity.Key selling points
- 24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
- Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
- Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
- Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
- Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
References
MPN: PR750XS_3OS3PS
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04/06/2026 07:53:41