Sony PrimeSupport Pro
Extended service agreement | parts and labour (for televisions) | 2 years | for Sony FW-55BZ30J
Main Specification
| Product Description | Sony PrimeSupport Pro - extended service agreement - 2 years |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 2 years |
| Class of Equipment | Televisions |
| Designed For | Sony FW-55BZ30J |
General
| Service Included | Parts and labour |
|---|---|
| Full Contract Period | 2 years |
| Class of Equipment | Televisions |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years Technical support - phone consulting - 2 years - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday Technical support - e-mail consulting - 2 years - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday |
|---|
Compatibility Information
| Designed For | Sony FW-55BZ30J |
|---|
Product features
Standard repair
Where the issue cannot be resolved by the Helpdesk, they will arrange to collect the faulty unit for repair. They target to collect the faulty unit within two working days of escalation and they will repair the unit and return it to You. They reserve the right to replace items beyond economic repair with a refurbished model of a similar specification.Replacement laser
If diagnosis shows that the laser is emitting no light, then they will issue a replacement laser. Note: The natural reduction of Laser brightness over time does not constitute failure. Only lasers which have zero brightness are deemed to be failed. They will arrange to collect the faulty unit for replacement.Logistics covered
Their repair center will inspect the unit. If they find the unit suffers from accidental damage or no fault is found they may invoice You for the cost of shipment & labor. Units can be collected from and returned to any address within mainland areas of EU countries, Norway and Switzerland. For all other areas, please contact the helpdesk for further assistance. Regardless of repair route chosen by the helpdesk, all parts and labor costs will be covered under this agreement subject to the standard terms and conditions. Some geographical locations outside the EU, may cause shipment delays, which will result in a longer resolution time.Key selling points
- Standard repair
- Replacement laser
- Logistics covered
References
MPN: PSP.FW55BZ30J.2X
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04/06/2026 01:11:37