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Sony PrimeSupport Elite - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
5 years
Response Time
24 hours
Class of Equipment
Projectors
Designed For
VPL-PHZ10, PWZ10
General
Service Included
Replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
5 years
Response Time
24 hours
Class of Equipment
Projectors
Details
Service & Support
Extended service agreement - replacement - 5 years / 12000 hours - shipment - response time: 24 h
Technical support - phone consulting - 5 years - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday
Compatibility Information
Designed For
Sony VPL-PHZ10, PWZ10
Product features
Above and beyond your warranty
PrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer's warranty.
For professionals, by professionals
Sony engineers have decades of experience in working with Sony products - so you're in good hands.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
