Dell Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG
Extended service agreement | parts and labour (for servers) | 5 years | on-site | response time: NBD | NPOS | for PowerEdge T150
RRP: £94.70 inc VAT
£86.27
inc VAT
£71.89 ex
VAT
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8%
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All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
| Designed For | PowerEdge T150 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Pricing Type | Near-Point-Of-Sale (NPOS) |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell PowerEdge T150 |
|---|
Product features
Extended coverage
With a full contract period of 5 years, customers enjoy an extended service agreement that includes parts and labor, ensuring their system is covered for longer.Comprehensive support
Offers round-the-clock technical support, including phone consulting, web support, web knowledge base access, and remote diagnosis, available 24 hours a day, 7 days a week.On-site convenience
For critical needs, on-site support with a next business day response time is available, ensuring minimal downtime and disruption to operations.Versatile service availability
Service availability extends to 10 hours a day, 5 days a week for on-site repairs, and 24/7 for technical support, catering to various business needs and schedules.Key selling points
- 24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
- Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
- Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
- Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
- Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
References
MPN: PT150_3OS5PS
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