Neat Pulse Plus
Extended service agreement | replacement (for video conferencing devices) | 3 years | shipment | for P/N: NEATBAR-SE
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Main Specification
| Product Description | Neat Pulse Plus - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Class of Equipment | Video conferencing devices |
| Designed For | P/N: NEATBAR-SE |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Class of Equipment | Video conferencing devices |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment Technical support - phone consulting - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity level 1 Technical support - phone consulting - 3 years - response time: 6 h - availability: 24 hours a day / Monday-Friday - severity level 2 Technical support - phone consulting - 3 years - response time: 24 h - availability: 24 hours a day / Monday-Friday - severity level 3 Technical support - phone consulting - 3 years - response time: 48 h - availability: 24 hours a day / Monday-Friday - severity level 4 Troubleshooting - 3 years Technical support - monitoring - 3 years |
|---|
Compatibility Information
| Designed For | P/N: NEATBAR-SE |
|---|
Product features
Comprehensive support
Neat Pulse Plus offers a service agreement that includes replacement services, ensuring your video conferencing devices are always in optimal condition. With coverage for various severity levels, you can rest assured that your equipment is protected.Around-the-clock assistance
Experience peace of mind with 24/7 phone consulting and technical support. Whether it's troubleshooting or monitoring, our team is available Monday-Friday to assist with any issues that arise, providing solutions with response times as quick as 4 hours.Tailored service availability
Designed to cater to your needs, Neat Pulse Plus provides technical support with varying response times based on severity levels, from immediate 4-hour responses for critical issues to 48-hour support for less urgent matters.Key selling points
- Service agreement with replacement for video conferencing devices
- 24/7 phone consulting and technical support available Monday-Friday
- Response times, ranging from 4 to 48 hours based on issue severity
- Support includes troubleshooting and monitoring for comprehensive care
References
MPN: PULSE-PLUS-BAR3
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04/06/2026 00:58:43