HPE Business Critical
Technical support | for HPE Docker CS Engine | subscription upgrade licence | up to 2 CPU sockets | ESD | upgrade from Business Day | phone consulting | 1 year | 24x7 | response time: 2 h
£855.44
inc VAT
£712.87 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
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7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Business Critical - technical support - for HPE Docker CS Engine - 1 year |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | HPE Docker CS Engine |
| Licence Type | Subscription upgrade licence |
| Licence Qty | Up to 2 CPU sockets |
| Licence Validation Period | 1 year |
| Licensing Details | ESD |
| Upgrade from | Business Day |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | HPE Docker CS Engine |
|---|---|
| Installation Type | Locally installed |
| Licence Type | Subscription upgrade licence |
| Licence Qty | Up to 2 CPU sockets |
| Software Licence - Validation Period | 1 year |
| Licensing Details | ESD |
| Upgrade from | Business Day |
Details
| Service & Support | Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 1 year - response time: 4 business hours - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 2 Phone consulting - 1 year - response time: 12 business hours - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday - severity level 3/4 Web support - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Key selling points
- Receive assistance in trouble-shooting problems and setting configuration parameters
- Complete software product and documentation updates are available to your system manager
- Access electronic support facility for software patches, a symptom-solution database, and more
References
MPN: Q0K99AAE
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