Veeam Production Support
Technical support | for Veeam Backup & Replication Enterprise Plus for VMware | prepaid | HPE Complete | additional subscription period for the annual contract, includes first year 24/7 uplift | phone consulting | 2 years | 24x7 | response time: 1 h
Main Specification
| Product Description | Veeam Production Support - technical support - for Veeam Backup & Replication Enterprise Plus for VMware - 2 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Veeam Backup & Replication Enterprise Plus for VMware |
| Licence Pricing | Prepaid |
| Licensing Program | HPE Complete |
| Licensing Details | Additional subscription period for the annual contract, includes first year 24/7 uplift |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Veeam Backup & Replication Enterprise Plus for VMware |
|---|---|
| Installation Type | Locally installed |
| Licence Pricing | Prepaid |
| Licensing Program | HPE Complete |
| Licensing Details | Additional subscription period for the annual contract, includes first year 24/7 uplift |
Details
| Service & Support | Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 2 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 Phone consulting - 2 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 Phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 Web support - 2 years - availability: 24 hours a day / Monday-Sunday New releases update - 2 years Web knowledge base access - 2 years |
|---|
Product features
Fast data recovery
Reap the full potential of your company's data with rapid recovery from cyber attacks at a higher level of granularity.Modernize data protection
Eliminate upfront capital expenditures and the risk of resource over-allocation with on-demand, cloud-type backup and recovery services.Transform danocentric workloads
Protect corporate IT environments that include extensive containerized application deployments.Key selling points
- Fast data recovery
- Data protection modernization
- Transformation of danocentric workloads
References
MPN: Q1K20A
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04/06/2026 05:11:02