Ricoh Scanner Service Program 1 Year Platinum Service Renewal for Fujitsu Low-Volume Production Scanners
Extended service agreement (renewal) | parts and labour (for scanners) | 1 year | on-site | 8x5 | response time: 8 h | repair time: 8 hours | for fi-6670, 6670A, 6750S, 6770, 6770A, 7600, 7700, 7700S
Main Specification
| Product Description | Ricoh Scanner Service Program 1 Year Platinum Service Renewal for Fujitsu Low-Volume Production Scanners - extended service agreement (renewal) - 1 year - on-site |
|---|---|
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Class of Equipment | Scanners |
| Designed For | Fi-6670, 6670A, 6750S, 6770, 6770A, 7600, 7700, 7700S |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Class of Equipment | Scanners |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h - repair time: 8 hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday Technical support - preventive maintenance - 1 year - 3 visits |
|---|
Compatibility Information
| Designed For | Fujitsu fi-6670, 6670A, 6750S, 6770, 6770A, 7600, 7700, 7700S |
|---|
Product features
Efficient on-site service
With a full contract period of 1 year, this Platinum Service Renewal ensures that any issues with your Fujitsu Low-Volume Production Scanners are addressed on-site by Ricoh's skilled technicians. The commitment to an 8-hour repair time minimizes downtime, keeping your operations smooth and efficient.Comprehensive support
This extended service agreement covers both parts and labor, ensuring that your scanners are maintained without any additional costs. The inclusion of preventive maintenance under the agreement means your equipment will run optimally, reducing the likelihood of future issues.Reliable response time
With a response time of 8 hours and service availability from 9:00 AM to 5:00 PM, Monday through Friday, you can be confident that support is readily available when you need it most. This structured support ensures your scanner's performance is consistently reliable.Key selling points
- Onsite Service by qualified Technician with a model specific spare parts kit
- Equipped with the aim to have your scanner working within the first visit
- Backed up with contingency units (whole scanner products)
- Minimise impacts to your productivity and costly downtime
- Avoid unexpected and unbudgeted costs
References
MPN: R1-PLAT-LVP
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