Symbol Service from the Start Bronze
Extended service agreement | parts and labour | 3 years | repair time: 3 days | for Zebra DS3578-DP, DS3578-ER, DS3578-HD, DS3578-SR
Main Specification
| Product Description | Symbol Service from the Start Bronze - extended service agreement - 3 years |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Full Contract Period | 3 years |
| Repair Time | 3 days |
| Designed For | Zebra DS3578-DP, DS3578-ER, DS3578-HD, DS3578-SR |
General
| Service Included | Parts and labour |
|---|---|
| Full Contract Period | 3 years |
| Repair Time | 3 days |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - repair time: 3 days Technical support - phone consulting - 3 years - response time: 4 hours (8:00 AM - 5:00 PM) / Monday-Friday Technical support - e-mail consulting - 3 years Technical support - web support - 3 years |
|---|
Compatibility Information
| Designed For | Zebra DS3578-DP, DS3578-ER, DS3578-HD, DS3578-SR |
|---|
Product features
A Choice of Coverage
With Service from the Start, you select the program - Bronze or Gold - that works best for you. Bronze service offers repair with three-day, in-house turnaround time that covers normal wear and tear and all materials, parts and labor. Or opt for an expedited repair program for even faster unit return. Both programs provide multi-year seamless repair coverage at a discounted price.Seamless Service
Purchase service at the same time you purchase your Motorola Enterprise Mobility hardware for maintenance support right from the start.Convenient Web-based Repair Request
It's quick and easy to initiate repair. Just log on to online repair system to request a return material authorization (RMA) number. Print out the shipping documents and you're on your way. Motorola technicians expertly repair your equipment to manufacturing specifications.Integrated total support plan
Count on Customer Services to go beyond repair, offering a total integrated support solution that encompasses web self-service, telephone support, service center and optional onsite repair - all backed by global support infrastructure. When you choose Motorola, you get industry leading response times and a level of expertise only "direct from the manufacturer" service can offer.Key selling points
- Seamless service coverage at a known, one-time cost
- Defined response time and escalation path for telephone support
- Coverage for normal wear and tear
- All materials, parts and labor
- Expert repair of your product to manufacturing specifications
- Testing with the same methods used in the manufacturing of the product
- Defined engineering changes and updates applied
- State-of-the-art technology for complete diagnosis
- Options to tailor your service program: battery maintenance, commissioning, express shipping
References
MPN: SSB-DS3578-30
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04/06/2026 00:15:21