StorTrec Bronze
Extended service agreement | parts and labour (for storage arrays) | 3 years | on-site | 9x5 | response time: NBD | for Synology High Density HD6500
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Main Specification
| Product Description | StorTrec Bronze - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
| Designed For | Synology High Density HD6500 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Storage arrays |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - e-mail consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - web support - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
|---|
Compatibility Information
| Designed For | Synology High Density HD6500 |
|---|
Product features
Reliable on-site support
The storage arrays from StorTrec are backed by an extended service agreement that facilitates on-site assistance, ensuring that any issues are addressed promptly, reducing system downtime.Extensive service agreement
With a contract period of 3 years, the extended service agreement covers all necessary aspects of support, providing peace of mind for users, knowing that both parts and labor are included.Efficient response time
A next business day response time ensures that help is readily available, allowing for quick troubleshooting and maintenance, reassuring users about the reliability of their equipment.Convenient service availability
Service is available 9 hours a day, 5 days a week, making it easy for businesses to receive the support they need without disrupting their operational schedules.Key selling points
- On-site service and support for immediate assistance
- Comprehensive service includes parts and labor
- Phone and email consulting for expert guidance
- 9 hours a day / 5 days a week service availability
- Next business day response time for swift resolution
References
MPN: TDS-2B-NBD-3Y
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04/06/2026 07:14:37