Electronic HP Care Pack Next Business Day Hardware Support for Travelers

Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | business hours | response time: NBD | for ZBook Create G7, Studio G10; ZBook Firefly 16 G10; ZBook Fury 16 G10; ZBook Power 15 G9

MPN U02CCE
Manufacturer HP
QuickCode 1513873
Qty immediately available 30
Total stock 10876
£174.91 inc VAT
£145.76 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Next Business Day Hardware Support for Travelers - extended service agreement - 4 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability Business hours
Class of Equipment Notebooks
Covered Configurations 3/3/0 warranty
Designed For HP 255 G8; ZBook Create G7, Power G7, Power G8, Power G9, Studio G10, Studio G7, Studio G8, Studio G9; ZBook Firefly 14 G7, 14 G8, 14 G9, 15 G7, 15 G8, 16 G10, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G10, 16 G9, 17 G7, 17 G8; ZBook Power 15 G9

General

Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability Business hours
Class of Equipment Notebooks
Covered Configurations 3/3/0 warranty

Details

Service & Support Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 4 Years - availability: business hours / Monday-Friday

Compatibility Information

Designed For HP 255 G8 Notebook HP ZBook Create G7 Notebook, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation HP ZBook Firefly 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation HP ZBook Power 15 G9 Mobile Workstation
Product features

Remote problem diagnosis and support

Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

Next business day onsite response

For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window . Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

Parts and materials

HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

Coverage window

Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.
Key selling points
  • In most places work takes you, chances are we’ll be there too, with onsite support available in more than 80 countries across the globe.
  • When hardware issues require in-person support, HP is there - even when you're far from home. We'll be there to get you up and running and back to business.
  • Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
References

MPN: U02CCE

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