Electronic HP Care Pack Active Care Next Business Day Response Onsite Hardware Support
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 830 G6, 830 G9, 83X G10, 84X G10, 84X G9, 86X G10; EliteBook x360
Images for illustration purposes only, actual product may differ
£99.00
inc VAT
£82.50 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Response Onsite Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 830 G10 Notebook; EliteBook 830 G10 Notebook, 830 G6 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 865 G10 Notebook; EliteBook x360 830 G6 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook HP EliteBook 830 G10 Notebook, 830 G6 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 865 G10 Notebook HP EliteBook x360 830 G6 Notebook |
|---|
Product features
Comprehensive service agreement
This extended service agreement provides coverage for three years, ensuring that equipment receives necessary support throughout its lifecycle.Efficient response time
With a next business day response time, this service minimizes disruptions and keeps business operations running smoothly.On-site support
On-site service ensures that certified technicians are available to address hardware issues directly at the location when needed.Detailed maintenance coverage
Coverage includes parts and labor, along with remote diagnosis, which allows for quick identification and troubleshooting of issues.Reliable business schedule
Service availability is structured for 9 hours a day, Monday to Friday, making it easy for businesses to plan maintenance around their operational needs.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U02KRE
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