Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | pick-up and return | 9x5 | repair time: 3-7 business days | for ZBook Create G7, Studio G10; ZBook Firefly 14 G9, 16 G9; ZBook Fury 15 G8, 16 G9, 17 G8
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - extended service agreement - 3 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 3 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
| Designed For | ZBook Create G7, Power G7, Power G8, Studio G10, Studio G7, Studio G8, Studio G9; ZBook Firefly 14 G7, 14 G8, 14 G9, 15 G7, 15 G8, 16 G9; ZBook Fury 15 G7, 15 G8, 16 G9, 17 G7, 17 G8 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 3 years |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstations |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP ZBook Create G7 Notebook, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation HP ZBook Firefly 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G9 Mobile Workstation HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
- You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
References
MPN: U09K2E
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04/06/2026 10:58:51