Electronic HP Care Pack Next Business Day Active Care Service for Travelers
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for ZBook Power G10, Studio G10; ZBook Firefly 14 G10; ZBook Fury 16 G10; ZBook Power 15 G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service for Travelers - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | ZBook Power G10, Studio G10, Studio G9; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10, 16 G9; ZBook Power 15 G10 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP ZBook Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation, Studio G9 Mobile Workstation HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation HP ZBook Fury 16 G10 Mobile Workstation, 16 G9 Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation |
|---|
Product features
Efficient on-site support
Provides prompt service directly at the location of the device, minimizing disruption and enhancing productivity.Comprehensive service coverage
Includes necessary parts and labor within the service agreement, ensuring that all aspects of repair and support are handled efficiently.Flexible service availability
Available 9 hours a day on weekdays, accommodating business needs while ensuring reliable support during core operating hours.Valuable remote assistance
Offers web knowledge base access and phone consulting, allowing users to resolve issues without needing immediate on-site help.Timely response commitment
With a next business day response time, users can rely on swift support when they need it.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U17XQE
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04/06/2026 09:38:49