Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for Elite 805 G8, 80X G9; Presence Small Space Solution with Zoom Rooms
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RRP: £58.99 inc VAT
£45.96
inc VAT
£38.30 ex
VAT
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All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | Elite 600 G9, 805 G8, 80X G9; EliteDesk 80X G8; EliteOne 800 G8, 840 G9, 870 G9; Presence Small Space Solution Plus AI Camera with Microsoft Teams Rooms, Small Space Solution Plus AI Camera with Zoom Rooms, Small Space Solution with Microsoft Teams Rooms, Small Space Solution with Zoom Rooms |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP 205 G4, 290 G3, 290 G4, Collaboration G6 HP Elite 600 G9, 800 G9, 805 G8, 805 G9 HP EliteDesk 705 G4, 705 G5, 800 G3, 800 G4, 800 G5, 800 G6, 800 G8, 805 G6, 805 G8 HP EliteOne 1000 G2, 800 G4, 800 G5, 800 G6, 800 G8, 840 G9, 870 G9 HP Presence Small Space Solution Plus AI Camera with Microsoft Teams Rooms, Small Space Solution Plus AI Camera with Zoom Rooms, Small Space Solution with Microsoft Teams Rooms, Small Space Solution with Zoom Rooms HP ProDesk 600 G1, 600 G3, 600 G4, 600 G5, 600 G6 HP ProOne 440 G6, 600 G5, 600 G6 |
|---|
Product features
Comprehensive coverage
This service agreement encompasses both parts and labor, ensuring that users receive essential help without incurring out-of-pocket expenses.Prompt response
With a next business day response time, users can have peace of mind knowing that support will be just a day away when issues arise.Flexible availability
Offering support availability for 9 hours a day, 5 days a week, this service ensures that help is accessible during business hours.Multifaceted support
This service includes phone consulting and remote diagnosis, which aids in quickly identifying and resolving issues without the need for an on-site visit.Efficient asset management
The defective media retention policy allows users to retain faulty drives for their records, reducing the need for replacements while maintaining compliance.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18HCE
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