Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP 34; Elite 600 G9, 805 G8, 80X G9, Mini 600 G9; EliteOne 840 G9, 870 G9
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RRP: £78.00 inc VAT
£65.45
inc VAT
£54.54 ex
VAT
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16%
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HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP 200 G4, 205 G4, 260 G4, 290 G3, 290 G4, 34; Elite 600 G9, 800 G9, 805 G8, 805 G9, Mini 600 G9; EliteDesk 805 G8; EliteOne 840 G9, 870 G9; ProDesk 400 G6, 405 G6; ProOne 400 G6, 440 G6, 600 G6; Workstation Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP 200 G4, 205 G4, 260 G4, 290 G3, 290 G4, 34 HP Elite 600 G9, 800 G9, 805 G8, 805 G9, Mini 600 G9 HP EliteDesk 805 G8 HP EliteOne 840 G9, 870 G9 HP ProDesk 400 G6, 405 G6 HP ProOne 400 G6, 440 G6, 600 G6 HP Workstation Z2 G9 |
|---|
Product features
Comprehensive coverage
This service agreement encompasses both parts and labor, ensuring that users receive essential help without incurring out-of-pocket expenses.Prompt response
With a next business day response time, users can have peace of mind knowing that support will be just a day away when issues arise.Flexible availability
Offering support availability for 9 hours a day, 5 days a week, this service ensures that help is accessible during business hours.Multifaceted support
This service includes phone consulting and remote diagnosis, which aids in quickly identifying and resolving issues without the need for an on-site visit.Efficient asset management
The defective media retention policy allows users to retain faulty drives for their records, reducing the need for replacements while maintaining compliance.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18HKE
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