Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Pro 280 G9; ProDesk 400 G6, 400 G7, 405 G8, 40X G4; ProOne 400 G5, 440 G5
RRP: £94.00 inc VAT
£86.17
inc VAT
£71.81 ex
VAT
Save
8%
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We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP 200 G3, 290 G2; Desktop Pro A, Pro A G2, Pro G2; Pro 280 G9; ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8; ProOne 400 G4, 400 G5, 440 G4, 440 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP 200 G3, 290 G2 HP Desktop Pro A, Pro A G2, Pro G2 HP Pro 280 G9 HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8 HP ProOne 400 G4, 400 G5, 440 G4, 440 G5 |
|---|
Product features
Reliable service agreement
This extended service agreement provides essential coverage for hardware support, ensuring your business can continue to operate smoothly with minimal disruptions.Prompt response times
With next business day response times, HP ensures that support is available promptly, helping to resolve any issues swiftly and effectively.Comprehensive service inclusion
The service includes both parts and labor, meaning that all necessary repairs can be performed under one agreement, simplifying the support process.Convenient on-site support
On-site service ensures that support technicians come directly to your location, reducing transport time and ensuring quicker resolutions to hardware problems.Accessible support hours
Operating nine hours a day, five days a week, this service provides reliable accessibility to support when needed most, aligning with typical business hours.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18HRE
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