Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP 205 G8, 240 G10, 28X; Pro 240 G9, 260 G9, 280 G9, 290 G9; ProOne 240 G9, 24X G10
Images for illustration purposes only, actual product may differ
£36.16
inc VAT
£30.13 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP 205 G8, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8; Desktop Pro 300 G6; Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9; ProDesk 400 G7, 405 G4; ProOne 240 G10, 240 G9, 245 G10, 440 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP 205 G8, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8 HP Desktop Pro 300 G6 HP Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9 HP ProDesk 400 G7, 405 G4 HP ProOne 240 G10, 240 G9, 245 G10, 440 G9 |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18HWE
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