Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP 205 G8, 240 G10, 28X; Pro 240 G9, 260 G9, 280 G9, 290 G9; ProOne 240 G9, 24X G10
Images for illustration purposes only, actual product may differ
£49.93
inc VAT
£41.61 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP 205 G8, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8; Desktop Pro 300 G6; Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9; ProDesk 400 G7, 405 G4; ProOne 240 G10, 240 G9, 245 G10, 440 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP 205 G8, 240 G10 Notebook, 280 Pro G6, 285 Pro G8, 295 G8 HP Desktop Pro 300 G6 HP Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9 HP ProDesk 400 G7, 405 G4 HP ProOne 240 G10, 240 G9, 245 G10, 440 G9 |
|---|
Product features
Comprehensive coverage
This service agreement encompasses both parts and labor, ensuring that users receive essential help without incurring out-of-pocket expenses.Prompt response
With a next business day response time, users can have peace of mind knowing that support will be just a day away when issues arise.Flexible availability
Offering support availability for 9 hours a day, 5 days a week, this service ensures that help is accessible during business hours.Multifaceted support
This service includes phone consulting and remote diagnosis, which aids in quickly identifying and resolving issues without the need for an on-site visit.Efficient asset management
The defective media retention policy allows users to retain faulty drives for their records, reducing the need for replacements while maintaining compliance.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18HZE
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