Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for EliteBook 630 G10, 630 G9, 64X G10, 65X G10, 665 G11; ProBook 640 G8, 650 G4, 650 G5
£179.04
inc VAT
£149.20 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook; ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook HP ProBook 640 G8 Notebook, 650 G4 Notebook, 650 G5 Notebook |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18J4E
What our Customers think about us!
Page generated at:
04/06/2026 04:00:34