Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 44X G10, 455r G6, 45X G10, 45X G7, 45X G8, 45X G9, 470 G10
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10, 470 G7, 470 G8, 470 G9; Pro x360; ProBook 430 G5, 430 G6, 430 G7, 430 G8, 440 G5, 445r G6, 44X G10, 44X G6, 44X G7, 44X G8, 44X G9, 450 G5, 455r G6, 45X G10, 45X G6, 45X G7, 45X G8, 45X G9, 470 G10, 470 G5; ProBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G7 Notebook, 470 G8 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook, 435 G9 Notebook HP ProBook 430 G5 Notebook, 430 G6 Notebook, 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G5 Notebook, 440 G6 Notebook, 440 G7 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G6 Notebook, 445 G7 Notebook, 445 G8 Notebook, 445 G9 Notebook, 445r G6 Notebook, 450 G10 Notebook, 450 G5 Notebook, 450 G6 Notebook, 450 G7 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G6 Notebook, 455 G7 Notebook, 455 G8 Notebook, 455 G9 Notebook, 455r G6 Notebook, 470 G10 Notebook, 470 G5 Notebook HP ProBook x360 435 G7 Notebook, 435 G8 Notebook, 440 G1 Notebook |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18KVE
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04/06/2026 01:50:19