Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 430 G7, 430 G8, 44X G10, 44X G9, 450 G6, 45X G10, 45X G9
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook; Pro x360 435 G10 Notebook; ProBook 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G6 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook HP ProBook 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G6 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18L7E
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04/06/2026 06:28:43