Electronic HP Care Pack Active Care Next Business Day Hardware Support
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Fortis 11 G10; Fortis x360; Pro x360; ProBook Fortis 14 G10, Fortis 14 G9; ProBook x360
Images for illustration purposes only, actual product may differ
£105.24
inc VAT
£87.70 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Fortis 11 G10 Chromebook; Fortis x360; Pro x360; ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook; ProBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Fortis 11 G10 Chromebook HP Fortis x360 11 G3 J Chromebook HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook HP ProBook x360 11 G1 Education Edition Notebook, 11 G4 Education Edition Notebook, 11 G5 Education Edition Notebook, 11 G6 Education Edition Notebook |
|---|
Product features
Reliable on-site support
The Active Care Next Business Day Hardware Support offers professional on-site service to quickly address any hardware issues that may arise, helping to minimize disruption.Comprehensive service coverage
With this extended service agreement, both parts and labor are included, providing support for repairs and maintenance without unexpected costs.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U18LSE
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