HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h | for Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board
£6,073.97
inc VAT
£5,061.64 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year Comprehensive defective material retention - 1 year |
|---|
Compatibility Information
| Designed For | Voltaire IB 4X QDR 162-port switch, InfiniBand DDR Rev B 24-port Line Board |
|---|
Product features
Efficient service availability
This service operates 24 hours a day, 7 days a week, ensuring access to support whenever necessary, minimizing downtime.Prompt response times
With a response time of 2 hours for critical issues and 4 hours for general inquiries, urgent needs are addressed quickly to maintain system functionality.Comprehensive support options
The service includes phone consulting and remote diagnosis, allowing for effective problem-solving without the need for on-site visits when possible.Material retention service
Comprehensive defective material retention post warranty ensures that valuable parts remain in your possession for future needs, enhancing value from the service.Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources
- Identification of risks and issues through regular device-based proactive scans
References
MPN: U1ER5PE
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