HPE Proactive Care Call-To-Repair Service Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | repair time: 6 hours
£26.96
inc VAT
£22.47 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care Call-To-Repair Service Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday New releases update - 1 year |
|---|
Product features
Reliable service coverage
The extended service agreement provides support for a full year, ensuring all necessary maintenance and parts are covered for uninterrupted operations.Round-the-clock availability
Service availability 24 hours a day, 7 days a week allows for immediate assistance when issues arise, helping to minimize potential downtime.Efficient response time
A response time of 2 hours ensures that any concerns are swiftly addressed, allowing for quick adjustments and repairs.Comprehensive repair support
With repair times ranging from 6 to 8 hours, the service focuses on restoring your system's functionality as soon as possible, effectively reducing impact on daily operations.Expert consultation access
The package includes consulting services via phone and access to a web knowledge base for detailed product information and effective remote diagnosis.Key selling points
- Extended service agreement with one year coverage
- On-site support with parts and labor included
- 24/7 service availability for continuous support
- Repair time of 6 to 8 hours
- Response support within 2 hours
References
MPN: U1LZ9PE
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