HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty
Extended service agreement | parts and labour | 1 year | on-site | 24x7 | response time: 4 h
£8,135.98
inc VAT
£6,779.98 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday New releases update - 1 year Product info support - web knowledge base access - 1 year Technical support - remote diagnosis - 1 year Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Defective media retention - 1 year |
|---|
Product features
Comprehensive onsite support
The service includes on-site support to ensure that assistance is always readily available, minimizing downtime and keeping operations running smoothly.Efficient response time
With a response time of 4 hours for urgent requests, this service is designed to quickly address issues as they arise, helping to maintain productivity.Valuable consultation services
The inclusion of phone consulting provides customers with expert guidance and support, ensuring that technical issues are resolved efficiently.Extensive service coverage
This extended service agreement offers comprehensive coverage, including parts, labor, and various support services to address a variety of needs.Defective media retention benefits
Defective media retention ensures that organizations can manage defective items effectively while maintaining control over their assets.Key selling points
- 24/7 service availability for critical support
- Response time of 4 hours for urgent needs
- Includes parts and labor for complete coverage
- Access to phone consulting and web knowledge base
- Defective media retention for improved asset management
References
MPN: U1MR0PE
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