HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention
Extended service agreement | parts and labour | 4 years | on-site | 9x5 | response time: NBD
Main Specification
| Product Description | HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday New releases update - 4 Years Product info support - web knowledge base access - 4 Years Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Comprehensive defective material retention - 4 Years |
|---|
Key selling points
- Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
References
MPN: U1VH6E
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04/06/2026 06:36:38