Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for desktops) | 4 years | on-site | 9x5 | response time: NBD | for HP Z1 G8, Z1 G9; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G8, Z2 G9, Z4 G5
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | HP Z1 G8, Z1 G9; EliteDesk 705 G4, 800 G4; Workstation Z1 G1i, Z1 G5 Entry, Z1 G6 Entry, Z1 G9, Z2 G1a, Z2 G1i, Z2 G4, Z2 G5, Z2 G8, Z2 G9, Z2 Mini G4 Entry, Z2 Mini G4 Performance, Z2 Mini G5, Z4 G4, Z4 G5; ZCentral 4R |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Z1 G8, Z1 G9 HP EliteDesk 705 G4, 800 G4 HP Workstation Z1 G1i, Z1 G5 Entry, Z1 G6 Entry, Z1 G9, Z2 G1a, Z2 G1i, Z2 G4, Z2 G5, Z2 G8, Z2 G9, Z2 Mini G4 Entry, Z2 Mini G4 Performance, Z2 Mini G5, Z4 G4, Z4 G5 HP ZCentral 4R |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22KBE
What our Customers think about us!
Page generated at:
04/06/2026 04:59:54