Electronic HP Care Pack Next Business Day Active Care Service
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for HP 200 G2a, 200 G2i, 200 G2Ri, 240R G10, 240R G9, 250R G10, 250R G9, 250RT G9, 255R G10
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 200 G2a, 200 G2i, 200 G2Ri, 240 G10, 240 G7, 240 G8, 240 G9, 240R G10, 240R G9, 245 G10, 245 G8, 245 G9, 250 G10, 250 G7, 250 G8, 250 G9, 250R G10, 250R G9, 250RT G9, 255 G10, 255 G7, 255 G8, 255 G9, 255R G10, 340S G7 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240 G10 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 240R G10 Notebook, 240R G9 Notebook, 245 G10 Notebook, 245 G8 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 250RT G9 Notebook, 255 G10 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 255R G10 Notebook, 340S G7 Notebook |
|---|
Product features
Reliable on-site support
The service provides on-site support to address any issues at your location, ensuring minimal downtime for your devices.Next business day response
With a next business day response time, concerns are promptly addressed, helping maintain productivity and efficiency.Comprehensive service coverage
This service covers both parts and labor, allowing for worry-free repairs without unexpected expenses.Versatile support options
Phone consulting and remote diagnosis are included, giving customers various avenues to resolve issues quickly and effectively.Extensive knowledge resources
Access to a web knowledge base helps users find solutions and improves their understanding of product functionalities.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22N8E
What our Customers think about us!
Page generated at:
04/06/2026 08:11:04