Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Victus by HP Laptop 15-fb0000ca; Elite x360; EliteBook 1040 G10, 1040 G11
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
| Designed For | Victus by HP Laptop 15-fb0000ca; Elite x360 1040 G10 Notebook, 1040 G11 Notebook; EliteBook 1040 G10 Notebook, 1040 G11 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | Victus by HP Laptop 15-fb0000ca HP Elite x360 1040 G10 Notebook, 1040 G11 Notebook HP EliteBook 1040 G10 Notebook, 1040 G11 Notebook |
|---|
Product features
Efficient Service Availability
The service operates 9 hours a day, 5 days a week, providing structured support during business hours to accommodate user needs.Comprehensive Support Options
Includes phone consulting, access to a web knowledge base, and remote diagnosis to facilitate effective problem resolution without delay.Next Business Day Support
Ensures that users receive assistance quickly, minimizing downtime and maintaining productivity for professionals on-the-go.Defective Media Retention
Protects sensitive data during service, allowing for safe handling of issues related to media defects while keeping valuable information intact.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22X4E
What our Customers think about us!
Page generated at:
29/08/2026 07:50:54