Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Victus by HP Laptop 15; Elite x360; EliteBook 1040 G10, 1040 G11, 1040 G9; EliteBook x360
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
| Designed For | Victus by HP Laptop 15-fb0000ca; Elite x2; x360; EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G11 Notebook, 1040 G9 Notebook, 1050 G1 Notebook; EliteBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/0 warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | Victus by HP Laptop 15-fb0000ca HP Elite x2 G4, G8 HP Elite x360 1040 G10 Notebook, 1040 G11 Notebook, 1040 G9 Notebook HP EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G11 Notebook, 1040 G9 Notebook, 1050 G1 Notebook HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook |
|---|
Product features
Efficient Service Availability
The service operates 9 hours a day, 5 days a week, providing structured support during business hours to accommodate user needs.Comprehensive Support Options
Includes phone consulting, access to a web knowledge base, and remote diagnosis to facilitate effective problem resolution without delay.Next Business Day Support
Ensures that users receive assistance quickly, minimizing downtime and maintaining productivity for professionals on-the-go.Defective Media Retention
Protects sensitive data during service, allowing for safe handling of issues related to media defects while keeping valuable information intact.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22X4E
What our Customers think about us!
Page generated at:
04/06/2026 01:48:47