Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 650 G9, 735 G6, 745 G6, 83X G10, 84X G10, 86X G10; EliteBook x360
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/x warranty |
| Designed For | Elite x360; EliteBook 650 G9, 735 G5, 735 G6, 745 G5, 745 G6, 755 G5, 830 G5, 830 G6, 83X G10, 83X G7, 83X G8, 83X G9, 840, 840 G5, 840 G6, 84X G10, 84X G7, 84X G8, 84X G9, 850 G5, 850 G6, 85X G7, 85X G8, 86X G10, 86X G9; EliteBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/x warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years New releases update - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 650 G9 Notebook, 735 G5 Notebook, 735 G6 Notebook, 745 G5 Notebook, 745 G6 Notebook, 755 G5 Notebook, 830 G10 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G10 Notebook, 840 G5 Notebook, 840 G6 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G5 Notebook, 850 G6 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook HP EliteBook x360 830 G10 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook |
|---|
Product features
Fix on failure
At the time of onsite technical support delivery, HP may install available engineering improvements and non-customer-installable firmware updates for covered hardware products required to return the covered product to operating condition or to maintain supportability by HP.Fix on request
For hard drive and battery replacement repair requests, customers may select an option on the TechPulse portal to have these items replaced at a time that is convenient for them, prior to the device actually failing.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22XHE
What our Customers think about us!
Page generated at:
04/06/2026 07:29:42