Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for HP 470 G10; Pro x360; ProBook 430 G7, 430 G8, 44X G10, 44X G9, 450 G6, 45X G10, 45X G9
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/x warranty |
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook; Pro x360 435 G10 Notebook; ProBook 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G6 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | 3/3/x warranty |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Product info support - web knowledge base access - 4 Years New releases update - 4 Years Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook, 470 G9 Notebook HP Pro x360 435 G10 Notebook HP ProBook 430 G7 Notebook, 430 G8 Notebook, 440 G10 Notebook, 440 G9 Notebook, 4410s, 445 G10 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G6 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook |
|---|
Product features
Fix on failure
At the time of onsite technical support delivery, HP may install available engineering improvements and non-customer-installable firmware updates for covered hardware products required to return the covered product to operating condition or to maintain supportability by HP.Fix on request
For hard drive and battery replacement repair requests, customers may select an option on the TechPulse portal to have these items replaced at a time that is convenient for them, prior to the device actually failing.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U22XYE
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04/06/2026 05:12:58