All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and
exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands,
Channel Islands and Isle of Man.
7 Working Days£2.90Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention and Print At Your Service Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Class of Equipment
Printers and multifunctional office machines
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - availability: 9 hours a day / Monday-Friday
Extended service agreement - ink refill - 1 year
Product features
Efficient Service Support
This service agreement includes parts and labor, giving users peace of mind knowing that potential repair costs are covered.
Prompt Next Business Day Response
With a next business day response time, businesses can count on rapid assistance whenever issues arise, reducing operational delays.
Available Weekday Support
Support is available 9 hours a day, Monday through Friday, ensuring accessibility to assistance during regular business hours.
Includes Ink Refill Service
The package includes ink refill service, ensuring that printers are always stocked and ready for use, further enhancing productivity.
Coverage for Printers
This extended service agreement is tailored specifically for printers and multifunctional office machines, addressing the unique needs of these devices.
Key selling points
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
