Electronic HP Care Pack Pick-Up and Return Service Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | pick-up and return | 9x5 | repair time: 3-7 business days | for Fortis 11 G9, 14 G10; Fortis x360; Pro x360; ProBook Fortis 14 G10, Fortis 14 G9
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Pick-Up and Return Service Post Warranty - extended service agreement - 1 year - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 1 year |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Excluding external monitor |
| Designed For | Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise; Fortis x360 11 G3 J Chromebook; Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook; ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 1 year |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Excluding external monitor |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year |
|---|
Compatibility Information
| Designed For | HP Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise HP Fortis x360 11 G3 J Chromebook HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook |
|---|
Key selling points
- HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
- For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
- HP’s expert technicians have the tools and resources to repair your equipment properly.
References
MPN: U23K2PE
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04/06/2026 09:04:14