Ricoh Scanner Service Program 3 Year Gold Service Plan for Fujitsu Mid-Volume Production Scanners
Extended service agreement (extension) | parts and labour (for scanners) | 3 years | on-site | 8x5 | response time: 8 h | repair time: 8 hours | for fi-5950, 6400, 6800, 7800, 7900; Ricoh fi-8930
Main Specification
| Product Description | Ricoh Scanner Service Program 3 Year Gold Service Plan for Fujitsu Mid-Volume Production Scanners - extended service agreement (extension) - 3 years - on-site |
|---|---|
| Type | Extended service agreement (extension) |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Class of Equipment | Scanners |
| Designed For | Fi-5950, 6400, 6800, 7800, 7900; Ricoh fi-8930 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 8 hours |
| Repair Time | 8 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Class of Equipment | Scanners |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h - repair time: 8 hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday Technical support - preventive maintenance - 3 years - 2 visits per year |
|---|
Compatibility Information
| Designed For | Fujitsu fi-5950, 6400, 6800, 7800, 7900 Ricoh fi-8930 |
|---|
Product features
Comprehensive coverage
With a full contract period of 3 years, this service plan ensures your Fujitsu Mid-Volume Production Scanners are covered for parts and labor, providing peace of mind and minimizing downtime.Prompt on-site support
Experience minimal disruption with on-site repair services boasting an 8-hour response and repair time, ensuring your operations continue smoothly without significant delays.Dedicated service hours
Benefit from dedicated service availability of 8 hours a day, 5 days a week, with support tailored to fit the standard business hours, ensuring help is always at hand when you need it most.Preventive maintenance included
Stay ahead of potential issues with up to 2 preventive maintenance visits per year, keeping your scanners in optimal condition and preventing unexpected failures.Key selling points
- Onsite Service by qualified Technician with a model specific spare parts kit
- Equipped with the aim to have your scanner working within the first visit
- Backed up with contingency units (whole scanner products)
- Minimise impacts to your productivity and costly downtime
- Avoid unexpected and unbudgeted costs
References
MPN: U3-GOLD-MVP
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04/06/2026 08:45:21