Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Engage Go 10, Go Mobile System, Go Mobile System Bundle; Engage Go Fixed Mount, Tilt Mount
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£190.37
inc VAT
£158.64 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Thin client |
| Designed For | Engage Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle; Engage Go Fixed Mount, Tilt Mount; Engage One 145 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Thin client |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Engage Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle HP Engage Go Fixed Mount, Tilt Mount HP Engage One 145 |
|---|
Product features
Reliable support
This service agreement provides quick and dependable support for hardware issues, ensuring businesses can maintain continuous operations.Comprehensive coverage
Including both parts and labor, this service minimizes unexpected costs associated with hardware maintenance.Flexible availability
Available for 9 hours a day, 5 days a week, ensuring assistance is accessible during standard business hours.Efficient response time
Next business day response time helps to quickly resolve issues, reducing downtime for critical business operations.Retention of defective media
Defective media retention allows businesses to keep damaged media, supporting data recovery efforts and enhancing operational continuity.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U51T7E
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